What MindDuck's messages mean and what to do about them.
Account and access
| What you see | What to do |
|---|---|
| Sign in on the banner or MindDuck is in read-only mode when you act | Open Settings → Account and sign in to an account with active access. Signing in only on the site doesn't connect the app yet |
| No access yet | Open the beta page with Open the beta page, sign up for the beta on the site and, once you have a place, click Refresh in the app |
| Needs a check / Refresh status | Connect to the internet and click Refresh in the Last checked row on the Account screen |
| Your access has ended | Check the available options on the site and refresh the status after renewing or getting access |
| Continue in your browser… | Finish signing in in the tab that opened and click "Allow and return to the app". To start over, click Cancel, then Sign in |
Without access, reading, searching and exporting your data stay available. Your MindDuck account, Google Drive and the workspace are connected separately. More: Account.
Model
| What you see | What to do |
|---|---|
| The API key was not accepted | Replace the key: Models → Replace API key |
| The account has insufficient funds… | Top up your balance with the provider |
| The request limit was reached | Wait for the time shown and try again |
| Retrying: the model API timed out… | MindDuck retries the request itself up to three times with a pause. Nothing to do; Stop ends the wait |
| The AI provider timed out / is temporarily unavailable | The service is still busy after the retries. Try again later or choose another model |
| The provider could not be reached | Check your internet. For Ollama and LM Studio, check that the server is running |
| The selected model cannot read images | Choose a model that understands images, or remove the images |
| Connect provider instead of sending | No model is connected. See Connecting models |
Retry under an answer repeats the request.
Project folders
| What you see | What to do |
|---|---|
| A folder in the collapsed On other devices list | It was chosen on another device and isn't available here. If the same folder is here too (for example, in a cloud drive), click Use here… |
| Not linked on any device | The folder isn't chosen on any device. Click Use here… or delete it with Remove |
| not found next to the path | The folder was moved or deleted. Choose it again with Change |
| The assistant says the folder is read-only | Turn on Allow changes for this folder |
| … changed after the edit was prepared | The file changed while the card was waiting. Ask the assistant to prepare the edit again |
MCP connections
| What you see | What to do |
|---|---|
| Server program was not found… | Install the server's runtime (Node.js, Python, uv) or give the full path to the program. Details are in the Server log on the connection card |
| Sign-in required / requires authorization | Click Sign in on the card. For a key, check the header on the Authentication tab |
| Access keys and sign-in are sent only over HTTPS | Use an https:// address; http:// works only for a server on this same device |
| No response from the server for… | The server is silent. Keep waiting if the action is long, or Stop |
| … is unavailable in the answer's report | The connection didn't start; the answer continued without it. Open the connection card to see the last error |
| changed since you allowed it | The server changed the tool. Open Review tools and allow it again if you agree |
You can also ask the assistant itself: "why doesn't connection X work?" It will look at the status and errors and suggest a fix.
Sync
Sync has pending changes doesn't go away. Click Sync now and check the warnings on the Devices screen: a device may need an update.
Sync failed. Click the icon in the sidebar to see the reason. If the Google sign-in expired, click Connect Drive again.
No chats on a new device for a long time. They appear all at once when the download finishes. Keep MindDuck open and plug the device into a charger.
Connecting a new device. See A second device.
After restoring from a file, sync doesn't start by itself. That's by design: click Connect Drive on Sync & backup when you're ready.
Erase data in Drive was interrupted. Click Resume cleanup and sign in to the same Google account.
Search
Search doesn't find something that was definitely there. Check Background tasks in the sidebar: the index may still be building. Try the Exact words mode. Check whether it's a private chat or in the trash. See Memory search.
Local search needs attention. Some data wasn't indexed. Click Retry.
Background tasks keeps running after sync. The new device is loading search data. You can follow it on Sync & backup → Shared search data. If data waits for another device for a long time, the Why sources wait row explains why; most often it helps to update MindDuck on all devices and open it there.
Import
The import was interrupted. Start it again with the same archive: what was already imported is skipped.
No importable conversations found. The archive is empty or the service's export failed. Request the archive again.
Voice input
Nothing was recorded / No speech was recognised. Check the microphone selected in the system. Virtual microphones (for example, from video call apps) sometimes pass on silence.
Support
Updated October 7, 2026 · for version 0.2.12 · Found a mistake? Write to us